Exclusive to enterprise plans.
Enterprise clients with yearly plans gain access to our dedicated developers, who will provide specialized technical assistance and email development support. This allows for direct collaboration with our in-house email experts, focusing on diagnosing rendering inconsistencies, optimizing HTML and CSS for client compatibility, and ensuring adherence to industry-recognized coding standards.
Email repair requests are available up to four times per year, typically once every four months, and cannot be accumulated or transferred. This schedule ensures ongoing access to expert support at regular intervals, allowing teams to plan iterative improvements throughout the year. By maintaining consistent engagement, organizations benefit from proactive issue detection, continuous refinement of their email templates, and a measurable increase in deliverability, compatibility, and user experience quality.
